Starfield, the first distribution facility in Korea to receive 'Well Health and Safety Assessment Certification'

Shinsegae Property, which has been making active efforts by putting the convenience and safety of customers and employees as the top priority, acquired the safety and health management system (ISO45001: 2018) certification for all Starfield business sites in December last year, followed by another international health and safety certification. Safety was confirmed in the field of quarantine and sanitation.

Shinsegae Property announced that Starfield's Hanam, Goyang, and Anseong branches have received 'WELL Health-Safety Rating' from the International Well Building Institute (IWBI).

The 'Well Health and Safety Assessment Certification' is an international certification for indoor health and safety, consisting of about 600 experts including public health experts, virologists, architects, designers, and architectural scientists to respond to the global epidemic of respiratory infections such as COVID-19. It was developed with the advice of the Task Force (TFT), the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), the American Society for Testing and Materials (ASTM), and the American Society of Air Conditioning Engineers (ASHRAE).

This certification was promoted to provide a pleasant and safe environment for both customers and employees. Starfield met the strict standards of IWBI that evaluates 24 items in 6 areas including sanitation management, health service, and crisis response system, and was the first among domestic distribution facilities and large shopping malls to acquire 'Well Health and Safety Assessment Certification'.

In the meantime, Starfield has established a systematic quarantine and hygiene management system and has continuously improved it. In addition, we have established a response process for each emergency situation and provided regular training to strengthen our crisis response capabilities. The fact that water and air quality are regularly analyzed and monitored also satisfied the evaluation criteria.

In addition, in consideration of customers with children or pregnant women who may be sensitive to scents, we have not missed every detail, such as replacing the soap in the toilets in Starfield with fragrance-free and low-toxic products, and the safety of cleaning and disinfection products has also been fully reviewed. In addition, the existing manual has been supplemented and improved so that it can respond more quickly and systematically in the event of a crisis to increase the degree of completeness.

Shinsegae Property CEO Im Young-rok said, "As hygiene and safety management of indoor spaces is more important than ever, we will continue to work hard so that all visitors can enjoy Starfield's various facilities with confidence through thorough management."

Meanwhile, as a building that has received 'Well Health and Safety Assessment Certification' worldwide, the skyscraper 'Empire State Building', sports stadium 'Yankee Stadium', 'Rocket Mortgage Field House' Mortgage Field House), 'Amalie Arena', 'Spectrum Center', and 'AT&T Stadium'.

Item		Collected Item	Purpose of Usage	Storage Period
Member(membership) management	Required	Name, date of birth, gender, email address, mobile phone number, permanent address, point card number, connected information (CI)	Identity the verification and member management pursuant to the use of the membership service and facilities, the issuance and the management of Shinsegae Point, the earning and use of card points, the calculation of all points from its affiliated franchises	Until the withdrawal of membership or the duration of the legally required storage period
		Name, mobile phone number, permanent address, email address	Secure a seamless communication channel for the notification and consultation on the use of its service, the handling of customer complaints, etc.
		Record of using the service, IP address, access log, cookie, mobile devices, payment	Verify the details in using the service and follow the information management obligation pursuant to the relevant laws.
	Optional	Name, date of birth, gender, mobile phone number, email address, permanent address	Inform products and services provided by the Company and its affiliates; provide newsletters; provide information on events(text message, email, DM, TM); use marketing materials to promote collaborative events and its services; analyze information for marketing purposes; and develop services.
	Optional	Company name, company address, evidence material(business card)	Offer the "Starfield Office(SO) CLUB" service.	On the membership withdrawal or withdrawal of the consent for the storage
Non-member management	Required	Name	Receive and handle customer inquiries and inconveniences and improve its services.	For three(3) years from the inquiry date or the duration of the legally required storage period
Non-member management	Optional	Email address, phone number, password
Proposal on business & investment	Required	Name, phone number, email address	Reply to the proposal on business & investment and franchising inquiries.	For two(2) years from the collected date or the duration of the legally required storage period
Ethics report ("HOT-LINE")	Required	Name	Check and process facts upon the receipt of a report and inform the results.
Ethics report ("HOT-LINE")	Optional	Phone number, email address(if reply is necessary)
Voice of Partner ("VOP")	Required	Name	Check and process the facts upon the receipt of VOP and inform the results.
Voice of Partner ("VOP")	Optional	Phone number, email address(if reply is necessary)
Starfield app	Optional	Notification	Push notification service for the provision of information	On the deletion of the app or membership withdrawal
		Camera, gallery	Upload an evidence material when joining SO CLUB; verify its user by using a QR code.
		Vehicle registration plate	Use the service of "Locate My Car."

Entrusted contents	An entrusted company
Operate the membership service.	Shinsegae Property Inc., Starfield Hanam Inc., Starfield Goyang Inc., Starfield Anseong Inc.
Operate & manage membership information; operate the website service.	PULIP COMMUNICATIONS Co., Ltd.
Operate a digital marketing channel.	THE SMC GROUP Co., Ltd.
Operate and maintain the information system; send DM; manage the registration, order, and the delivery of online products.	Shinsegae I&C, Inc.
Provide an identity verification service.	Korea Credit Bureau Co., Ltd.
Operate the customer and PP center for each store.	Hyosung ITX Co., Ltd., Unies Co., Ltd., Gng Line
Deliver and manage the products ordered online.	Sales partner: (See partner)
Deliver the products.	CJ Logistics Corp.
Operate the security system of each store.	THE GUARDIANS, Nasa Industrial Safety, Misung S&P, Samkoo Inc Co., Ltd.

Item	Person in charge	Name	Division/Job	Phone number	E-mail
Shinsegae Property Inc.	Chief Personal Information Protection Officer	Jeon Sang-jin	General Manager of the Support Division	1833-9001	ssgproperty_privacy@shinsegae.com
Shinsegae Property Inc.	Personal Information Protection Manager	Leader of the Compliance Team
Starfield Hanam	(Store) Officer Responsible for Personal Information Protection and Management	Hanam Branch Manager
Starfield Goyang		Goyang Branch Manager
Starfield COEX Mall		COEX Mall Branch Manager
Starfield Anseong		Anseong Branch Manager
Starfield City Wirye		Wirye Branch Manager
Starfield City Bucheon		Bucheon Branch Manager
Starfield City Myeongji		Myeongji Branch Manager
Centerfield		Centerfield Branch Manager