“아이와 함께 갈 곳이 마땅치 않았는데, 이제는 하원 후에 매일 스타필드 빌리지에 와요. 아이는 별마당 키즈에서 책을 읽고, 나는 센트럴파드에서 동네 이웃을 만나 함께 쇼핑도 하고, 점심을 먹기도 하죠. 확실히 일상이 풍요롭고 편리해졌어요.” (7살 자녀를 둔 40대 여, 스타필드 빌리지 운정 방문객)
‘스타필드 빌리지 운정’이 개장 100일 만에 누적 방문객 210만 명을 돌파하며, 파주 지역민의 일상을 바꾸는 지역 대표 라이프스타일 플랫폼으로 빠르게 자리매김하고 있다. 이는 파주 전체 인구 약 54만 명의 4배, 운정 신도시 인구 약 30만 명의 7배에 가까운 수치다.
방문객의 약 70%가 인근 거주민으로, 재방문율 역시 단기간 내에 50%를 기록하는 등 지역민에 최적화된 로컬 리테일로 각광받고 있다. 특히, 방문객의 74%가 육아 가정으로 집계되며 각종 SNS상에 ‘운정 맘들의 성지’로 손꼽힐 만큼 가족 단위 고객의 만족도가 높다.
스타필드 빌리지 운정의 핵심 공간인 어린이 도서관 ‘별마당 키즈’와 아이들이 뛰어놀 수 있는 플레이월 ‘업스테어’는 연일 방문객으로 붐비며, 주말에는 대기 행렬이 이어지고 있다. 3만6천여 권의 서가가 둘러싼 복층형 라운지 ‘센트럴 파드’와 계단형 쉼터 ‘북스테어’는 방문객들의 필수 코스이자 지역주민의 동네 사랑방으로 자리잡았다.
오는 3월 27일(금)에는 글로벌 패션 브랜드 ‘유니클로’가 센트럴에 새롭게 오픈해 일상에 편안함과 스타일을 더하는 다양한 아이템을 제안하며 폭 넓은 패션 선택지와 쇼핑 경험을 제공할 것으로 기대된다.
또한, 스타필드 빌리지 운정은 지역민들의 이용 기반을 바탕으로 오는 4월 중순부터 센트럴 주변 저층부에 근린생활시설을 순차적으로 오픈해, 지역 생활 인프라를 한층 확충한다. 영업면적 7,770평 규모의 센트럴 주변부에 이와 비슷한 8,000평 규모의 근린생활시설을 추가 조성해 실생활에 밀접한 카테고리를 대거 확충함으로써, 총 1만 5천여평 초대형 로컬 라이프스타일 허브로 지역민들의 하루·일주일·한 달의 생활 패턴 전반을 아우를수 있도록 구성할 계획이다.
먼저, ▲키즈&아카데미 분야에는 ‘종로엠스쿨’과 서울 대치동에서 유명한 선행 심화 수학학원 ‘생각하는 황소’를 중심으로 한 다양한 학습 프로그램은 물론 어린이 스포츠 교육 프로그램 ‘수원 삼성 블루윙즈·LG 세이커스 아카데미 운정’ 등 예체능 학원이 입점해 원스톱 교육 환경을 제공한다. ▲클리닉 분야에는 대형 규모와 전문성을 함께 갖춘 메가 약국 ‘운정빌리지약국’과 소아청소년과와 피부과 등 병원이 입점해 지역 의료 인프라를 보강한다.
▲리빙&패션 분야에는 생활용품의 메카 ‘다이소’ 메가샵과 가전 전문샵 ‘LG 베스트샵’, 프리미엄 가구 브랜드 ‘까사미아’ 등과 함께 데일리 패션 브랜드들이 입점해 쇼핑의 편의성을 더하고 ▲서비스 분야에는 세탁소, 부동산, 네일샵 등 생활 밀착형 서비스 업종이 촘촘히 구성된다.
▲ F&B 다이닝 공간은 소리천을 따라 스트리트형으로 조성해 다양한 외식 브랜드와 카페, 펍 등을 선보일 계획이다. 지난해 12월 먼저 문을 연 프리미엄 중식당 ‘테이블린’에 이어 인지도가 높은 ‘맥도날드’, ‘애슐리퀸즈’, ‘폴바셋’ 등과 프리미엄 회 전문 브랜드 ‘참치학교’, 1++(투플) 한우를 합리적인 가격으로 즐길 수 있는 ‘육판장’ 등이 입점해 미식 선택의 폭을 넓힌다. 소리천을 조망하며 낮에는 브런치와 카페, 저녁에는 외식과 모임을 즐길 수 있는 공간으로 조성해 지역 대표 핫플레이스로 자리할 것으로 기대된다.
신세계프라퍼티 관계자는 “스타필드 빌리지 운정은 쇼핑·여가·교류 중심의 센트럴과 실생활 밀착형 근생시설을 유기적으로 결합해 지역 생활 인프라를 실질적으로 강화하는 동시에 업계 전반에 새로운 로컬 리테일의 방향성을 제시할 것으로 기대된다.”고 밝혔다.
This "Policy on the Handling of Personal Information" concerns the protection measures taken by the Company to protect the personal information of the customers using Starfield, Starfield City, and The Shops at Centerfield operated by the subsidiaries ("Company") of Shinsegae Property including Shinsegae Property Inc. or Starfield Hanam Inc. The company values its customer's personal information most of all and always puts all-out efforts to protect it safely.
The Company complies with the relevant laws including PERSONAL INFORMATION PROTECTION ACT and the ACT ON THE PROMOTION OF INFORMATION AND COMMUNICATIONS NETWORK UTILIZATION AND INFORMATION PROTECTION, ETC. and has established and released the Policy on the Handling of Personal Information on its website accessible by its customers. Since the Policy on the Handling of Personal Information may be amended due to changes in governmental law and policy or in the corporate policy, it is recommended for its customers to frequently visit the Notice on the website.
The Company collects the following personal information from the customers for the provision of services.
| Item | Collected Item | Purpose of Usage | Storage Period | |
|---|---|---|---|---|
| Member(membership) management | Required | Name, date of birth, gender, email address, mobile phone number, permanent address, point card number, connected information (CI) | Identity the verification and member management pursuant to the use of the membership service and facilities, the issuance and the management of Shinsegae Point, the earning and use of card points, the calculation of all points from its affiliated franchises | Until the withdrawal of membership or the duration of the legally required storage period |
| Name, mobile phone number, permanent address, email address | Secure a seamless communication channel for the notification and consultation on the use of its service, the handling of customer complaints, etc. | |||
| Record of using the service, IP address, access log, cookie, mobile devices, payment | Verify the details in using the service and follow the information management obligation pursuant to the relevant laws. | |||
| Optional | Name, date of birth, gender, mobile phone number, email address, permanent address | Inform products and services provided by the Company and its affiliates; provide newsletters; provide information on events(text message, email, DM, TM); use marketing materials to promote collaborative events and its services; analyze information for marketing purposes; and develop services. | ||
| Company name, company address, evidence material(business card) | Offer the "Starfield Office(SO) CLUB" service. | On the membership withdrawal or withdrawal of the consent for the storage | ||
| Non-member management | Required | Name | Receive and handle customer inquiries and inconveniences and improve its services. | For three(3) years from the inquiry date or the duration of the legally required storage period |
| Optional | Email address, phone number, password | |||
| Proposal on business & investment | Required | Name, phone number, email address | Reply to the proposal on business & investment and franchising inquiries. | For two(2) years from the collected date or the duration of the legally required storage period |
| Ethics report ("HOT-LINE") | Required | Name | Check and process facts upon the receipt of a report and inform the results. | |
| Optional | Phone number, email address(if reply is necessary) | |||
| Voice of Partner ("VOP") | Required | Name | Check and process the facts upon the receipt of VOP and inform the results. | |
| Optional | Phone number, email address(if reply is necessary) | |||
| Starfield app | Optional | Notification | Push notification service for the provision of information | On the deletion of the app or membership withdrawal |
| Camera, gallery | Upload an evidence material when joining SO CLUB; verify its user by using a QR code. | |||
| Vehicle registration plate | Use the service of "Locate My Car." | |||
The Company does not collect sensitive information (race and ethnicity, ideology and doctrine, political orientation, health status, etc.) that may infringe on the basic human rights of the customers.
The Company only uses the customer's personal information strictly within its originally intended scope prescribed by the Policy on the Handling of Personal Information and does not provide it to any third party (person or company) without consent except in the following cases:
The Company may provide the following subsidiaries or affiliates with the personal information under the consent of the customers for the provision of a better service. The customers may withdraw such consent at any time.
| Entity to receive information | Purpose of usage of the entity | Personal information items to be provided | Storage and usage period of the entity |
|---|---|---|---|
| Shinsegae Inc., Gwangju Shinsegae Inc., Shinsegae Inc. | Provide members with various convenient services; inform products and services provided by each affiliate; offer information on events(text message, email, DM, TM); use marketing materials to promote collaborative events and its services; analyze information for marketing purpose; and develop services; add up all performances to provide the VIP service of Shinsegae Department Store(limited to a certain brand and customer consent to the provision of personal information to a third party). | Result value of verifying the identity of the person concerned(householder, family member), the membership card number, purchase information(date of purchase, amount purchased) | Until the withdrawal of membership or the duration of the legally required storage period |
The Company consigns the handling of personal information to the following outside agencies to provide its services.
| Entrusted contents | An entrusted company |
|---|---|
| Operate the membership service. | Shinsegae Property Inc., Starfield Hanam Inc., Starfield Goyang Inc., Starfield Anseong Inc. |
| Operate & manage membership information; operate the website service. | PULIP COMMUNICATIONS Co., Ltd. |
| Operate a digital marketing channel. | THE SMC GROUP Co., Ltd. |
| Operate and maintain the information system; send DM; manage the registration, order, and the delivery of online products. | Shinsegae I&C, Inc. |
| Provide an identity verification service. | Korea Credit Bureau Co., Ltd. |
| Operate the customer and PP center for each store. | Hyosung ITX Co., Ltd., Unies Co., Ltd., Gng Line |
| Deliver and manage the products ordered online. | Sales partner: (See partner) |
| Deliver the products. | CJ Logistics Corp. |
| Operate the security system of each store. | THE GUARDIANS, Nasa Industrial Safety, Misung S&P, Samkoo Inc Co., Ltd. |
Customers may view, delete, and withdraw their membership anytime with the following methods.
The Company has assigned an officer and a division responsible for personal information protection as below to protect the customers' personal information and respond to inquiries, complaints, remedy measures related to their personal information.
| Item | Person in charge | Name | Division/Job | Phone number | |
|---|---|---|---|---|---|
| Shinsegae Property Inc. | Chief Personal Information Protection Officer | Jeon Sang-jin | General Manager of the Support Division | 1833-9001 | ssgproperty_privacy@shinsegae.com |
| Personal Information Protection Manager | Leader of the Compliance Team | ||||
| Starfield Hanam | (Store) Officer Responsible for Personal Information Protection and Management | Hanam Branch Manager | |||
| Starfield Goyang | Goyang Branch Manager | ||||
| Starfield COEX Mall | COEX Mall Branch Manager | ||||
| Starfield Anseong | Anseong Branch Manager | ||||
| Starfield City Wirye | Wirye Branch Manager | ||||
| Starfield City Bucheon | Bucheon Branch Manager | ||||
| Starfield City Myeongji | Myeongji Branch Manager | ||||
| Centerfield | Centerfield Branch Manager | ||||
Customers may ask for the settlement of a dispute or consultation to the Personal Information Dispute Mediation Committee, Personal Information Infringement Report Center of the Korea Internet & Security Agency (KISA), etc. on the remedy for the infringed rights. For the report or consultation on other infringement cases, they are recommended to ask for help in the following institutions.
회사는 고객의 개인정보를 보호하기 위해 아래와 같이 기술적 대책과 관리적 대책을 마련하여 이를 적용하고 있습니다.
The Company does not collect the personal information of a child under the age of fourteen(14) who shall obtain the consent of his / her legal representative.
The Company does not transfer commercial type information without the customer's prior consent.
When sending commercial type information via email and others for the purpose of online marketing including the product guide information, the Company obtains prior consent from the customers on the sending of such information and takes the measures as below for each means, allowing the customers to recognize it easily.
Pursuant to the relevant laws, the criteria of the Company on the use or provision of the additional personal information without a customer's consent is as follows:
Should there be information to be added, deleted and edited according to the government policies or the policies of the Company, the notification on such changes will be provided via the website at least seven(7) days before the revision.
This Policy on the Handling of Personal Information takes effect as of November 25, 2021, and the previous version will be replaced with the current version.